At Provident, we believe in the following Core Values:

Quality: Provide programs and services that are delivered effectively and efficiently by trained professional staff, with an emphasis on measurable outcomes and evidence-based practice. Through a commitment to continuous quality improvement and performance standards, we will achieve high levels of client and customer satisfaction.

Human Potential: Maximize each person’s full potential to affect positive change in themselves and in organizations. Provide the opportunity for higher achievement to staff, clients and community partners by creating a learning environment that encourages further development of personal and professional strengths.

Relevance: Remain aware of individual and community needs and use Provident’s resources and core competencies to make a difference in the lives of families, youth and communities.

Sustainability: Foster organizational and financial sustainability that enables Provident and its clients to persevere during adversity. Provident will seek ways to become self-reliant as an organization while building programs and services that respond to individual and community needs.

Courage: Confront society's most critical issues despite their obstacles by seeking out individuals and communities that are most in need of services. Lead the community in addressing society's broad social problems that affect the most vulnerable populations. Do this through innovation, technology and adoption of ideas that provide effective and efficient programs and services for clients.

Accountability: Focus on meeting our commitment to clients, communities served and funders through the prudent management of financial resources, staff time and professional expertise. Maximize the long-term impact of Provident’s work through disciplined planning efforts and through the cultivation and efficient utilization of all methods and resources at Provident’s disposal, including internal and external collaboration and the involvement of volunteers.

* Core values © Provident, 2005.