TITLE: Case Manager
SUPERVISOR: Program Manager
DEFINITION:
Provide intensive case management and outreach services to targeted population to improve their educational, vocational and employment attainment.
DISTINGUISHING CHARACTERISTICS:
- Excellent oral and written communications skills
- Excellent organizational and time management skills
- Enthusiastic about the position and job duties.
- Knowledgeable of community resources
- Willingness to adapt to changing priorities.
PRINCIPAL DUTIES:
- Administer and score assessments on every client to determine their educational and skill level.
- Review all scored assessments and tests with clients individually
- Develop rewards for clients to acknowledge accomplishments within the program
- Complete all documentation in a timely manner (ex. progress notes, reports, treatment plans, etc.).
- Work on a team with other staff to develop and help client achieve goals of the Treatment Plan.
- Provide intensive case management services to clients to address their needs
- Conduct surprise and scheduled home visits
- Provide supportive services to the client and his/her family.
- Meet with the Client’s employer to monitor job performance.
- Collaborate with Substance Abuse Counselor to ensure that client is receiving the best treatment.
- Transport the client to various places in the community in efforts to help the client reach goals listed on the treatment plan.
- Meet with community partners and local agencies to establish firm linkages, to advocate on the client’s behalf, and ensure appropriate services are being rendered.
- Other Duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to maintain client confidentiality
- Ability to develop a Treatment Plan with achievable goals
- Ability to develop a rapport with clients
- Must have a chauffeurs license or obtain one soon after employment
DESIRABLE QUALIFICATIONS:
- Must have Master’s Degree in Social work or related field.
- Must be autonomously mobile in accessing a variety of neighborhood-based facilities where meetings and programs are held.
- Experience working with low to very low income clients
MENTAL DEMANDS:
No unusual demands
WORKING CONDITIONS:
- Well-lit office with good heating, cooling, and ventilation system
- Handicapped accessible
- Good office equipment
The above statements are intended to describe the general nature and level of work being performed by people assigned to the job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Addendum: CPR, First Aid and Disaster Training are required.
Please send a resume and cover letter to:
Human Resources
Provident, Inc
St. Louis, MO 63103
or email us at
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.
Fax: 314-533-8948
EOE M/F/D/V
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